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A tech support query - this computer is driving me mad.
There are two issues that are currently working on my sanity. One is that when I log on, everything is hunky-dory, but when the other person who uses this computer uses their logon, it freezes - it loads up the desktop, but the start button and the taskbar at the bottom remain blue, and it freezes and refuses to load any further.
What seems to work is running a system restore from my logon then them logging in - it works fine for them then. A short while later, however, it starts doing the same thing, necessitating another system restore, which is only a temporary fix etc etc.
Can anyone shed any light on why the computer might be doing this? If so, you'll stop me tearing my hair out. There are no ostensible differences between my logon and theirs - no different programs, etc - that I can see would cause the problem.
The smaller query is that when I'm logged on currently, my Internet Explorer is playing up in the tiniest of ways - it behaves fine when I use my favourites or previously-visited sites, but whenever I type a url in and press return, it steadfastly refuses to budge to the site. Any thoughts?
I've tried CC'cleaning for 'Issues' and I'm considering a full virus scan, but I thought it'd be better to ask for advice before going any further from people more versed in technology than me.
Thanks! |
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