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The Psychology Of Trolling

 
  

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alas
12:45 / 17.01.06
...from the Bleed
 
 
Spaniel
07:27 / 18.01.06
LOL
 
 
grant
18:48 / 30.01.06
By the way, someone tried to get my password over the weekend. I have a yahoo account linked this account. Obviously, it's not an expired yahoo account.

If I start posting out of character, someone try to shoot me or something.
 
 
Tryphena Absent
20:09 / 30.01.06
That's interesting. Did Tom announce the removal of emails before he actually got rid of them? I'm interested because, say I was reading the board, I noticed it was about to happen and I was old mouseface, I'd definitely go to the members list, order it by post and take down the top 10 or 20 with free email addresses. If you are one of those people and you had your address on show and it's a yahoo, gmail or hotmail than can I politely suggest you switch it to another email.
 
 
Wombat
19:27 / 08.03.06
I don`t think that massive amounts of posts are a good way of dealing with organised troll attacks. They are just gonna find it funny.
( for example if the board is discussing `liths inherent misogyny and then ASKS for a massive retort)
 
 
Ganesh
19:37 / 08.03.06
I don`t think that massive amounts of posts are a good way of dealing with organised troll attacks.

Well, obviously not, no. In the absence of compelling evidence of an "organised troll attack", however, and where an individual is implying that there isn't a sufficiently "overwhelming" strength of opinion, demonstrating overwhelming strength of opinion arguably is a good way of handling the situation - at least in the first instance. There's plenty of time, once someone's established themselves as a troll, for us all to jump in there with some Don't Feed The Trolls pearls of unalloyed wisdom.
 
 
ONLY NICE THINGS
19:48 / 08.03.06
Indeed. He asked for overwhelming proof that he was causing offence. He received it. It's not our fault that the request was not in good faith, and that he was actually looking for validation rather than honesty. Sad but.
 
 
Wombat
20:14 / 08.03.06
Agreed. Just saw SR`s name and thread. Then had a knee-jerk response after reading the feminism threads. I`m the member who cried "Troll".
So "innocent till probably guilty". Interesting. I`d call shenanigans but it seems to work for here. Remove mod request. I`ll read the rest of this thread and add if I have anything to add. (probably a quiet more educated marsupial)
 
 
Cat Chant
07:24 / 09.03.06
He asked for overwhelming proof that he was causing offence. He received it.

The other thing about this particular example is it came hot on the heels of several people's expressions of concern over the perceived fact that only a very few posters - always the same ones - reacted negatively to misogynistic language on the board. I think in that context we needed what Xoc, very perceptively, called a 'roll-call'.
 
 
Jawsus-son Starship
13:42 / 23.04.06
Boo-Yeah! Ganesh wanted to do this, but I'm feeling childish, so I want to do it first! The discussion, ladies and germs, is as to whether it can be successfully argued that Mr. Shadowsax is a troll or not. So lets get down to bidness, and do this thing.
 
 
sleazenation
14:29 / 23.04.06
I think this has largely been covered in that other thread.

If you repeatedly fail to engage with any of your interlocutor's points, no matter how many atempts at clarification are made, if you are lacking in the intellectual rigour and vigour to even attempt to accurately identify and acknowledge your interlocutor's points as opposed to ignore them, then you are probably engaging in trollish behaviour...
 
 
Less searchable M0rd4nt
14:58 / 23.04.06
I'd probably agree there, sleaze. The problem is that this kind of 'trolling,' whereby one repeatedly expresses bias or outright bigotry against a particular group, is generally less easy to pin down than the more usual kind. Trolling as it is usually defined (see the first post of this thread) involves deliberately posting material soley or mostly for the purpose of generating offence.

The difference here is partly one of sincerity. A troll posting material offensive to X group is usually motivated less by any prejudice against that group (though they usually seem to harbour such a prejudice on some level) than by a desire to see other people respond emotionally. The single-issue troll is almost always sincere in the attitudes that ze expresses and is motivated by a desire to express hir beliefs in spite of the offence caused, rather than because of same. Sometimes the offence can be enjoyable to witness ("Haha! See the hysterical mob clamour in horror as I lay waste to their precious sacred cows! Me = Coyote ect!") but it's still kind of a perk rather than the main payoff.
 
 
Ganesh
15:10 / 23.04.06
For me, this is an interesting case, primarily because it highlights one aspect of the 'troll' concept which I've always found problematic: the assumption (or, at least, implication) that the disruptive behaviour is at least partly consciously-motivated, and driven by the desire for attention. Simplistically, it's often assumed that an individual labelled a 'troll' is Bad rather than Sad or Mad - or, at least, more Bad than anything else. Trolls are viewed intentionally provocative largely because they enjoy provoking a response.

With ShadowSax, I don't think this is necessarily the case. It seems to me that, while abrasive, rude, limited in his repertoire of modes of online engagement and arguably misogynist, ShadowSax seems genuinely to believe what he's saying. The fact that what he's saying is frequently without an actual evidence base and he generally sees little need for one is slightly beside the point I'm making. Also, while he clearly views any online conflict in terms of attack and defence ("clearly" to me, anyway, through my attempts to get him to look at things in other ways), I don't think he actively seeks conflict for the sake of conflict. He is, to my mind, pathologically unable to entertain the possibility that he might be wrong and the other poster(s) right, but I don't think he actively seeks out such situations simply because he enjoys them. I think he puts himself in a particular position because he feels strongly about particular subjects - to discussion-warping effect.

In some ways, ShadowSax makes me think of Laila, one of the posters who used the shared ReformedRobotMan suit wayyy back in the Barbeday. As ShadowSax's preoccupation is the unfair advantages women enjoy in contemporary western society, Laila's was the 'fact' that paedophiles were near-universal, and society actively facilitated their predation. Any discussion of paedophilia - or which could be turned toward the subject - quickly became distorted by Laila's appearance in-thread. As with ShadowSax, Laila's confident assertions were usually lacking an evidence base (although, in fairness, Laila presented as more frankly psychotic). Inevitably, other posters called her on this, only to be met with more subjectively-intuited views presented as supported fact - plus a swift deterioration into ad hominem and, on occasion, accusation (the suggestion that posters disagreeing with her All The World's A Nonce statements might, themselves, be paedophiles).

Interestingly, I don't think Laila was actually banned (although I may well be misremembering), but eventually stopped posting here. Was she a troll? I'm pretty sure she strongly believed the veracity of her own statements and didn't go in search of conflict because she enjoyed it. There was the same inability to properly self-examine, though, and the same fundamentally antagonistic "part of the (my) solution or part of the problem" polarising of dissent. Self-doubt didn't feature heavily with Laila either.

So... I guess I'm wondering aloud about the 'attention-seeking for the sake of attention' dimension of trolling, as it's often perceived. If we're to consider the pattern of posting behaviour espoused by Laila and ShadowSax to be trolling, then it seems to me we ought to allow that trolling might be 'genuine' ie. motivated by factors other than the love of attention or victim status.
 
 
Ganesh
15:11 / 23.04.06
The single-issue troll is almost always sincere in the attitudes that ze expresses and is motivated by a desire to express hir beliefs in spite of the offence caused, rather than because of same.

Mordant pretty much sums up my entire post in one sentence. Pah.
 
 
Less searchable M0rd4nt
15:27 / 23.04.06
Yeah, I kept flashing onto the Greenland posse througout this whole debacle, but somehow I couldn't put the parallel into words.

I think Laila returned recently and got the boot, didn't ze? It's worth noting that even if Laila wasn't banned from teh board, ze almost certainly should have been. Ze was disruptive to an extraordinary degree at times, and hir shapeshifting-lizard-pedophilian (sic) conspiracy obsession included a truly alarming degree of anti-semetism--especially alarming when you consider that ze advocated violence against the shapeshifting lizards. I sincerely hope that if we ever had a similar poster on the board in future we would show hir the door.
 
 
Ganesh
16:02 / 23.04.06
I think single-issue trolling (as you've concisely and helpfully termed it) is a much less straightforward proposition, in terms of how best it should be managed, than the more familiar, global type. This, in my opinion, is what made the banning of ShadowSax (and Laila, if she was eventually banned) more complex (and drawn-out) for the community than has been the case with other individuals whose disruptive behaviour has been called trolling.

I think Tom's banning someone else (the Fetch?) for anti-Semitic posting set a strong precedent, and this is also a factor in terms of before/after comparisons of the community's feelings about banning. I suspect a full discussion of this might be straying from the point of this thread, however, which is more about what motivates trolls than our response to them.
 
 
STOATIE LIEKS CHOCOLATE MILK
16:51 / 23.04.06
The single-issue troll is almost always sincere in the attitudes that ze expresses and is motivated by a desire to express hir beliefs in spite of the offence caused, rather than because of same.

Is a great definition, and should ever anyone compile a Bestiary of Trolls, would be in there with a shot.

I always find it weird to imagine that these people actually sit down at their keyboards and think "how shall I piss off Barbelith today?" I'm fairly convinced now that that's what Kn*l*dg* was thinking, but still find it hard to get my head around. I don't think SS falls into that camp. I don't think SS INTENDS to offend, and unfortunately doesn't seem to realise that when you inadvertently cause offence by expressing your views, sometimes it's actually because your view need examining, not because the people you're expressing them to are especially thin-skinned.

Neither is a good thing for Barbelith (or any type of community, really) but I think it's useful to differentiate between the two.
 
  

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