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Ideas about interviewing

 
 
All Acting Regiment
19:43 / 08.04.08
I've been going out and interviewing people recently in order to build up a portfolio, and I wondered if anyone here had any experiences, stories and tips.

How do you go about making a subject feel comfortable, and how do you get them to open up? How do you keep things interesting?
 
 
grant
20:10 / 08.04.08
Nowadays, I interview rarely and always over the phone.

The most important thing seems to be to have a word processing document open with five or so general questions on it - things I know I'll need to know for the story.

The rest seems to be a combination of Rogerian stuff (Did you just say you saw the thing descend into your back yard? According to your report, it was orange and glowing, yes?) and open-ended questions or prompts that don't neatly resolve into yes-and-no answers. (Tell me what that was like. That must have been kind of shocking.)

By "Rogerian" I mean repeating back your understanding of what the subject is trying to say. Most people find their own stories interesting, and if you appear to be an engaged listener, people become more comfortable.

Now, there's also an art to getting people to say exactly the quote you're looking for, but I'm not that good at that.
 
 
All Acting Regiment
20:19 / 08.04.08
Do you find phone interviews a lot better than email ones? Or are there plusses and minuses about both? I've been finding the email interviews allow people to put what they want to say into words ... although it requires them to know how to use words.
 
 
Closed for Business Time
10:06 / 09.04.08
What kinds of interviews you do (face2face, email, phone), the theme, levels of sensitivity, intimacy etc and your intended audience/buyer will all have a significant impact, in my experience. Obviously with email you give interviewees a chance to think over and craft their responses, but on the other hand you lose the serendipity and quirkiness of the face2face format. I prefer the latter myself. Also because I find that it's faster than email interviews. Phone-interviews are the worst IMO - you do get the spontaneity, but you lose all the sensory cues that go with sharing space. Also, bad sound is a killer.

Never tried video- or web-interviewing though. Anyone have any experiences with them?
 
 
Ender
12:45 / 09.04.08
Emailed questions can hardly be called an interview.

They lack the advantage of a follow up question in addition to the inability to find other lines of questioning from a specific answer. Also, for any type of hard news story that is not looking for just statistics giving people too much time to answer questions gives them enough time to paint themselves in an often biased good light.


Personal interviews have the advantage of body language hints and twitching eyes, but I have found that most people are more comfortable, and natural over the phone.

Think about it. They are in their office or home, relaxed, talking to a person that is not invading their space. They may be in their underwear, or playing with their nuts for that matter, the point is that they can be comfortable and do what ever they want to be doing.

Also, you are in your own space when hosting a phone interview. You can flip through folders, fact checking, referencing what they are saying. You have the freedom to open up a google page to research a topic as they are telling you about it. In addition to this, you can be playing with your nuts, and they wouldnt ever know.

But seriously, I have had some seriously long interviews both in person and on the phone. I remember one time I had to pee sooooooooo bad while in person, but I was interviewing a long winded mayor about a controversial land swap. I started tuning him out and my face turned red with my effort of holding it before I finally excused myself to use the toilet. If you hadnt guessed the mayoral interview story leads into a story of a late night at the office, I was the last one to leave, when I got caught up in a two hour interview dealing with a identity theft case. I had just gotten a Big Gulp, and drank the whole thing while on the interview. and yes, I peepeed in my empty cup. Yep. And I am not ashamed to admit it.

What kind of interviews are you doing?
 
 
grant
13:41 / 09.04.08
I don't think I've ever done an email interview - the closest would be getting someone to send me articles or releases they'd written that I used as sources for quotes.

Phone interviews have the advantage of being spontaneous - I can ask things I might not think to ask online - and of not having to fly to Stephenville, Texas, to talk to a farmer about the thing he saw over his land.
 
  
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