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Work Dilemma: Getting shorted

 
 
ibis the being
19:55 / 29.09.06
I know this is not as exciting as falling in love with my best friend who's already married and will never love me, but I would really love some outside opinions on this one.

Here's the deal... I bid on a project for this woman for the total amount of $3500, including labor and materials. She approved this bid and we met to go over the job, at which point I told her I usually ask for the materials deposit beforehand ($500 in this case), and then 50% of the balance when I start the work ($1500). She offered to just write me a check for the $2000 then, and I agreed. I did the work, and on the day I finished I wrote her an invoice for the balance, $1500. When I handed it to her she asked, "Is this also for [X and Y]?" and I said, "No, that was my price for just [Z]." She said okay.

A few days later she calls and says she left me a check at the jobsite. I was elsewhere so I picked it up later - and saw that it was only for $1000. I am sooo passive and nonconfrontational that I actually considered just letting $500 (that I really need) disappear, to avoid having to ask her about it. But the next time I saw her I worked up the courage to say, "So, I got your check, but I noticed that it was for $1000 and I had the balance due as $1500." Whew. Then she says she thinks the balance was $1000. I just reiterate, no, I have it as $1500.

She asks how much she put down as the deposit and I say $2000. She thinks it was $2500. I tell her politely, "Well, I'll double check, but I'm pretty sure it was $2000." She says, well why don't I just look here in my checkbook, which was of the carbon copy variety - perfect, I thought. She flips through and finds it - $2500. Well what do you know.

I was really embarrassed and apologized, but as I stewed I just couldn't believe I'd forgotten about $500. So I checked my bank balance and sure enough I had deposited only $2000. I went to the bank and hearing my tale they actually tracked down and had faxed over a photocopy of the original check - sure enough it was for $2000, clear as day.

I would love to give my client the benefit of the doubt but the only explanation I can think of is she may have just scanned the checkbook for the right number, and the check she showed me was not made out to me - I was so nervous I just looked at the dollar amount myself. But the more likely explanation seems to be that she altered the carbon copy and lied to me. The horrible part is I have to continue to work for her for another 2-4 weeks. It's either that or be unemployed until I move out of state in a few weeks. And as I mentioned I am pathologically averse to confrontation and conflict. Should I say something, what would I say, how? And can you accuse a client of lying and still work for her? What would you do... help!
 
 
Char Aina
20:02 / 29.09.06
you dont accuse her of lying.
you dont tell her what you think has happened at all.
you ask her.

if her claim doesnt check out, which it wont, then she will clearly be required to pay you the balance.
 
 
Spaniel
20:10 / 29.09.06
Also, if she gets confrontational, you do have evidence from the bank to show her.
 
 
Smoothly
21:19 / 29.09.06
I agree. Work from the assumption that she showed you the carbon for the wrong cheque, tell her that you accused the bank of making an error when processing the payment, and that they produced the copy of the original as a result.
She'll know she's bang to rights, want to avoid being accused of shorting you, and cough up the $500. Probably.
 
 
ibis the being
21:56 / 29.09.06
tell her that you accused the bank of making an error when processing the payment, and that they produced the copy of the original as a result.

Yes, that's a good one! I just really didn't know what to say. I don't want to spoil our business relationship as I'm not ready to walk off the job yet... but that ought to work. At least it will be better than saying nothing.
 
 
Olulabelle
22:14 / 29.09.06
Yes, just be really nice to her. Tell her you were really angry with the bank for making a mistake, but then they showed you the cheque, and golly! It looks like it was only for $2000 after all. How funny!

Embarrass her into paying with your niceness.
 
  
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