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Another tech support question - WinFixer

 
 
Seth
11:10 / 18.03.06
I've had pop ups over the last week recommending WinFixer to me, and when I downloaded the trial version it told me that I had in excess of twenty thousand demons in my laptop. It then asked me to pay for their removal, which is kinda self-serving and made me wonder whether it was telling me the truth in the first place.

Is it telling me the truth? If so, and considering I have very little money, how would I go about getting a program that does the same thing as WinFixer, only for free?
 
 
Less searchable M0rd4nt
11:14 / 18.03.06
What sort of demons?
 
 
Seth
11:24 / 18.03.06
*Invalid items*

They may cause data loss, or system crashes, or other such nastiness.
 
 
Seth
11:31 / 18.03.06
Warning! WinFixer 2006 has detected 21101 Severe System Threats on your computer. There errors found on your computer are very likely to create further problems if not fixed immediately, such as:

- lost documents and profile settings
- physical data loss
- system not starting up
- system slowdowns, crashes and freezes

You need to register WinFixer 2006 to fix these errors.
Click "Repair" to register the application and fix all the errors found.


I like the way it tells me it has *found* the *errors/threats* three times, just to make sure I know that it's taking about me and what it's discovered *on my computer.*

It all seems a bit dramatic, but my lovely laptop has been a little funny of late. Is it telling me the truth?
 
 
Less searchable M0rd4nt
11:39 / 18.03.06
It sounds like a crock of shite. It doesn't even tell you what kind of errors might be present. Anything that is marketed in that kind of crappy, aggressive way is likely to be bobbins (popups argh argh argh!!)--in fact, I'd lay any money you like that it has probably brought a nice little bundle of spyware to your door. I'd definately think about downloading and installing Spybot, which is free and pretty simple to use.
 
 
Bamba
12:10 / 18.03.06
Ask yourself this: if you got a virus that actually advertised the anti-virus scanner required to fix it, would you think the application is question was legit? Nope, that would be madness. So, get the trial version the hell off your machine ASAP and install the free versions of Adaware, Spybot and MS Anti-Spyware. And even if the situation alone wasn't enough to set alarm bell ringing, a quick Google of the appplication name would be.
 
 
Bamba
12:13 / 18.03.06
Also, as it's almost guaranteed that this shit got on your machine in the first place by using Internet Explorer I'd very seriously advise ditching it unless you want to end up in this position again further down the line.
 
 
ONLY NICE THINGS
12:26 / 18.03.06
Microsoft offers a free registry cleaning utility, and RegCleaner I think is also free.

Otherwise, use Spybot, use Adaware, use an antivirus program - I am trialling Zonealarm Pro at the moment and will report back but used GriSoft anitivirus for some time, use a firewall. Don't download anything that advertises using popups outside its own site. Don't download and install any programme that isn't vouched for - Winfixer is bad news generally, lies about how many problems your PC has and does not actually appear to fix them.
 
 
Less searchable M0rd4nt
12:47 / 18.03.06
as it's almost guaranteed that this shit got on your machine in the first place by using Internet Explorer I'd very seriously advise ditching it

STRONG TRUTH.
 
 
Seth
13:15 / 18.03.06
Thank you. I will put as much of this into practise over the next few days as I'm able.
 
 
Seth
10:13 / 14.04.06
Which firewall do people recommend?
 
 
ONLY NICE THINGS
10:28 / 14.04.06
I like Zonealarm - the basic is a free download. I've recently upgraded to the complete security suite, which is working well so far.
 
 
Tezcatlipoca
10:37 / 14.04.06
*sigh* Here we go again...

Right, first off WinFixer is a load of shite. It - like many programs of it's ilk - produces false positives in the hope of getting you to purchase software.

My first advice is to read the Wiki page on this subject, where I've listed out most of the common anti-spyware and malware programs.

If you are using IE I would recommend you change to Firefox as soon as possible. You can certainly patch IE and make it less easy for spyware to sneak in, but if you want to be truly secure, ditch it altogether.

As to the anti spyware programs, I advise you get AdAware and Spybot, and run them both. You may also like to grab a copy of CCleaner to tidy up your files, and maybe Regcleaner.
Certainly, and regardless of which programs you end up running, I recommend you download the SpywareBlaster program (link in the Wiki), as it provides quick and secure protection against hundreds of the most common spyware attacks.

As to firewalls, Haus' advice is to be followed. ZoneAlarm by ZoneLabs (links on our Wiki page) is astoundingly easy to install and use, and provides very secure protection.
On the virus killer front, I suggest Grisoft's AVG. It self-updates almost daily, has an inbuilt email and file scanner, and is hugely secure.
It is important to remember, though, to only every have one virus killer running resident at any one time. Multiples tend to conflict with each other, and cause random and unstable system behaviour.

If you're still having problems, feel free to give me a ring Seth - I think you still have my digits - and I can walk you through a complete cleanup of your system.
 
 
STOATIE LIEKS CHOCOLATE MILK
12:01 / 14.04.06
I'm using ZoneAlarm (free version) and AVG, and they both seem to be doing the trick. I'm also using Firefox, which is vastly better than IE with this kind of thing (I get the WinFixer popup on one in three pages I access when I'm at work, where they use IE- don't recall ever seeing it at home).
 
 
Proinsias
13:20 / 14.04.06
I switched from AVG to avast! a few months ago. I prefer avast! to use but are there any problems I should know about or any good reasons to switch back to AVG aside from the virus detected alert, which tricks you into thinking WW3 might have just kicked off?

I can also vote for the change to firefox. We have a laptop hired from the uni running IE and you can defintly see the difference. I run Ad-aware once a day on the laptop(IE)and once a week on the desktop with firefox - they produce a similar amount of dodgy finds even though the desktop is used more often.

HELP

Wireless networks anyone? I have just got a Belkin wireless router and am attempting to share my HP printer between desktop and laptop. I have uninstalled & reinstalled the printer drivers, updated everything, unistalled the router and ran the belkin wireless printer wizard countless times. Windows XP has kindly informed me of the problem by showing an error sign in the system try and even telling me there is an error when I click on this - no actual info as to what kind of error though just an error.
 
 
Elijah, Freelance Rabbi
13:25 / 14.04.06
I have been running HijackThis! on machines at work with good results. after you run the program you copy the log it genrates to Hijackthis.de and it tells you if what is running is actually usefull or something evil.

Also, AVG as suggested above is quite good as well.
 
 
Tezcatlipoca
13:56 / 14.04.06
I have been running HijackThis! on machines at work with good results

Just a quick post to point out that HijackThis! should be treated carefully. It detects the processes by which hackers might compromise your system, so can throw up a lot of false positives.

It's a powerful tool if you know what you're looking for, but I advise caution to anyone using the tool who isn't up on Malware/Spyware. If you need to get your HijackThis! log looked over, post it to the SpywareInfo Forums, which are pretty much the central repository of all things anti-spyware.
 
 
Elijah, Freelance Rabbi
15:26 / 14.04.06
Thats why I mentioned the hijackthis.de site.

It takes your log file and tells you whats an ok process, whats a questionable process, and explodes at the know vile ones.
 
 
Seth
01:52 / 15.04.06
I am now running many of the recommendations made in this thread, and my laptop seems much happier as a result. Thank you!
 
 
Tezcatlipoca
07:11 / 15.04.06
Good to hear, Seth. Just remember that if it does start to malfunction again, and you can't get it to work properly, the universally recognised panacea for all computer ills is to apply your boot to the machine in a series of sharp jerks whilst hurling expletives at it. Works every time.
 
  
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