I don't know about threatening to cancel your subscription, but sounding indifferent about it is a good approach. Maybe just phone up and say "I was thinking about cancelling it, what's the procedure if I do decide to". They'll probably ask you why, just say "Oh, I don't know, just kinda bored with it" or something like that. They'll be more likely to offer you something good if they think you need to be persuaded, rather than saying "I want an upgrade", cos then they'll think you're more likely to settle for whatever's going.
You don't have to be underhanded, just put the onus on them to impress you. I've never really cared much about mobile phones, but at the same time, I'm not easily impressed, so the salespeople work harder to please me. Make them work. The pressure will ultimately be on them to make sales. Not only that, but a lot of them will thrive on the challenge to win over a skeptic.
If this feels like hard work to you, dude, you're going wrong somewhere! It's a buyer's market! They're fighting over your business - don't forget that! |